Shipping Vibe within the U.S.
Updated over a week ago

Q: Does Vibe offer shipping within the U.S.?

  • The US-Vibe store ships to all US 48 states. Shipments to Alaska, Hawaii, and Puerto Rico will require special shipping designation, please fill out this form for support. For your information:

    • Alaska shipping costs depend on the city (shipping to Anchorage is approximately $353 per 55'' board, $1080 per 75'' board, ).

    • Hawaii shipping costs are approximately $325 per 55'' board, $1150 per 75'' board, and shipping time is approximately 5-10 business days.

    • Puerto Rico shipping costs are approximately $345 per board, $1300 per 75'' board, and shipping time is approximately 5-10 business days.

  • Vibe does not provide free shipping to Military (APO/FPO), so please contact our sales if you have any requirements.

  • To ensure successful delivery, please provide your full street address. Rural route numbers are acceptable but may result in longer delivery times. Please note that we do not ship to P.O. Boxes. Once you have placed your order, you will receive tracking number(s) via email once the items have shipped.

Q: Do you offer inside delivery?

  • Vibe offers free ground services, which only provide delivery to your exterior door. If you need inside delivery, a hand truck, or white glove services, please contact us for further details.

Q: How long do I expect to receive my boards after I make the purchase? Do you deliver on holidays?

  • Our business days are Monday through Friday, 8:00 AM to 5:00 PM, excluding holidays. If you place an order on a weekend or holiday, or after 12 PM PST, the order will be processed on the next business day. Orders requiring expedited shipping must be finalized by 8 AM PST.

  • Delays in delivery times during holidays, peak season, weather, and transit/carrier issues can affect your shipment(s) arrival time. We will notify you accordingly via email.

Q: How do I track my package?

  • If you’ve made a purchase through our Vibe Store, you can find your tracking information here . Additionally, customers will receive a tracking number in their shipping confirmation email, which can be used to track shipments.

💡 Tip

Need more help?

Send an email to our Support Team or Submit a Support Ticket.

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