Plan Overview
Q: Whatâs included in the Vibe Plus Plan?
A: Vibe Plus gives you access to three Vibe AppsâCanvas, Rooms, and Oneâwith Free, Pro, Business, and Enterprise tiers.
The Free Plan includes all essential features for basic usage.
Pro, Business, and Enterprise Plans unlock advanced functionality and enhanced support.
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Device Compatibility
Q: Which boards are compatible with Vibe Plus?
A: Vibe Plus is supported on all S1 and Pro series boards that are enrolled in your workspace.
Q: Can I use the board without a subscription?
A: Yes! The Free Plan is included by default and provides unlimited access to core featuresâno subscription required.
Q: Can I subscribe to just one app (Canvas, Rooms, or One)?
A: Not at this time. Vibe Plus is offered as a bundled package across all three apps.
Q: How do I get started with Vibe Plus?
A: After completing your Vibe Board setup, youâll automatically be enrolled in the Free Plan. To upgrade, visit our pricing page to explore Pro, Business, or Enterprise options.
Q: Are there limits to how many members can join my workspace?
A:
Free Plan: Unlimited members
Pro Plan: Up to 10 members
Business Plan: Up to 100 members
Enterprise Plan: 100+ members
To add more members, you'll need to upgrade to the appropriate plan tier.
Q: I donât see the âAdd to Workspaceâ optionâwhat should I do?
A: Make sure your Vibe Board is running version 1.7.0 or later. If it's updated, you can add it through the deviceâs settings menu.
Pricing & Payment
Q: What are the pricing tiers for Vibe Plus?
A:
Free Plan â $0/month (core features)
Pro Plan â $49/device/month, or $39/month with annual billing
Business Plan â $149/device/month, or $119/month with annual billing
Enterprise Plan â Custom pricing; contact us for a quote
Q: Is there a free trial?
A: Yes, new users receive a 1-month free trial to explore all premium features.
Q: What payment methods are accepted?
A: We accept Visa, MasterCard, American Express, and JCB.
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Q: Where can I find my invoices?
A: Admins can view invoices in Vibe One Admin â Billing â Invoices. Click "View invoice" to download or review billing details.
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Q: How do I cancel my subscription?
A: Go to Vibe One Admin â Billing, and switch to the Free Plan. Your paid plan will remain active until the end of the current billing cycle.
Data & Security
Q: What happens to my policies if they become a paid feature?
A: Any existing policies youâve created will remain intact. Youâll only need a paid plan to create new policies.
Q: What happens to my data if I cancel my subscription?
A: Your workspace will revert to the Free Plan. Your data and projects will remain accessible, though certain paid features will be disabled.
For example, if you exceed Free Plan storage limits, editing may be restrictedâbut you can still view and export your content.
Q: Is my data secure?
A: Absolutely. Vibe uses industry-standard encryption and privacy protections to keep your data safe.
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Need more help?
Sent email to our Support Team or Submit a Support Ticket.