Skip to main content
All CollectionsTroubleshooting & FAQsHelp Article
How to fix Microsoft New Teams issues
How to fix Microsoft New Teams issues
Updated over 9 months ago

πŸ’‘ Note: Due to recent modifications by Microsoft enabling the transition from the original Teams to New Teams, potential compatibility issues may arise with the New Teams app. This workaround is designed to assist you in addressing any such challenges.

Instructions:

  1. Open the Chromium browser from your application list page, and visit https://teams.microsoft.com/v2/ .

  2. Follow the steps to log in to your Microsoft account.

  3. A window will appear prompting you to switch to the New Teams version.

  4. Once you have switched to the New Teams page, tap the settings icon located at the top right corner to add the page as a shortcut. Rename it as "New Teams".

  5. You will now see the shortcut displayed on the application list page, allowing you to easily access it for future use.


πŸ’‘ Tip

Need more help?


Did this answer your question?