Skip to main content
All CollectionsDevice GuidesDevice Management
How to submit a feedback log for Vibe board
How to submit a feedback log for Vibe board

If you encounter any problems during Vibe board use or wish to contact us, here are the ways to submit feedback from your Vibe board.

Updated over 9 months ago

This article applies to the Vibe Board S1 55"/S1 75"/Pro 75".

If you are using the Original Vibe Board 55โ€ณ, please check this article.

Instructions:

  1. Tap on the "^" caret on your Vibe board in the bottom right hand corner. Then select the "Help and Feedback" option.

  2. In the pop-up menu, select "Send Feedback".

  3. Type the problem you are experiencing and tap "Continue".

  4. Please ensure to provide your email for us to contact you based on your log. Additionally, attaching a screenshot of the error would be beneficial. If you are already logged into your board, the email field will be populated automatically.


๐Ÿ’ก Tip

Need more help?

Send an email to our Support Team or Submit a Support Ticket.


Did this answer your question?