Skip to main content
All CollectionsVibe ServicesVibe One
How to troubleshoot Vibe One web issues
How to troubleshoot Vibe One web issues
Updated over a year ago

This article applies to the Vibe Board S1 55"/S1 75"/Pro 75".

If you are using the Original Vibe Board 55β€³, please check this article.

πŸ’‘ Note: Vibe One web may sometimes fail to discover your Vibe device. Here are some troubleshooting steps to try:

  • Refresh the device list

    • On the device list page, click the refresh button in the top right corner.

  • Disconnect and reconnect to the network from your board

    • Disconnecting from WiFi or unplugging and reconnecting the Ethernet cable from your board can help the web re-establish network connection.

  • Use the mobile app

    • Open the Vibe One mobile app, search and pair your Vibe device. This will sync the device info and help stabilize its appearance on the Vibe One web.


πŸ’‘ Tip

Need more help?


Did this answer your question?