This article applies to the Vibe Board S1 Pro 55"/75".
Submit feedback log
Press the power button once.
Tap the Feedback button on the screen and submit the log.
Configure Windows power settings
Unplug the board from power.
Wait for one minute, then plug it back in and power it on.
Switch to the Windows side and log in.
Open Settings > System > Power and set all Screen sleep and Hibernate options to Never.
These steps should prevent the issue from recurring.
💡 Tip
Need more help?
Sent email to our Support Team or Submit a Support Ticket.