This article applies to the Vibe Board S1 55" - Intel i5.
If you are using the Vibe Board Pro 75″, please check this article.
Prerequisite:
💡 Note:
An external USB keyboard and a USB-A to USB-C adaptor are needed!
Please feel free to contact our support team, if you need any help with these complexed steps.
Instructions:
Enter BIOS Page
Turn off your Vibe board by pressing the Power button on the back.
Wait a few seconds until the power button turns off.
Connect an external keyboard by using the USB-A to USB-C adaptor to Port 1 or 2 on your Vibe board.
Repeatedly press the Esc key on the external keyboard, then press the power button on the Vibe board to turn it on. This will take you to the Setup Utility page. (the BIOS settings).
Clear TPM
Use the keyboard arrow keys to navigate to the Advanced section and select Trusted Computing.
In the Trusted Computing sub-menu, select Pending Operation and press Enter.
Scroll down with the down arrow key until you see the TPM Clear option. Select [TPM Clear] by pressing Enter.
Make sure that Platform Hierarchy is still [Enabled]. This is important, as disabling it may cause issues with the Vibe board.
Select the Exit tab and then Save Changes and Exit. Press Enter to exit, then the TPM will be cleared.
Disable Platform Hierarchy
While the system is rebooting, hold the Esc key again to enter the BIOS settings.
Go to the Advanced section and select Trusted Computing.
[Disable] the Platform Hierarchy option.
Select the Exit tab and then Save Changes and Exit.
⚠️ Caution: If you see a blank screen after you have completed all the above steps, you will need to restart your board.
Now, try again to enroll your Vibe board. You should be able to do this successfully.
💡 Tip
Need more help?
Send an email to our Support Team or Submit a Support Ticket.